Every part of the operation. One platform.

The full toolset behind the three outcomes — built to work together, because your host, your chef, and your accountant all answer to the same restaurant.

Only in RestaurantFlow

The moves nobody else has.

Every platform schedules shifts. These are the reasons operators switch to this one.

Scan the receipt. Skip the typing.

Photograph any store or supplier receipt and the AI reads it, matches the abbreviated lines to YOUR items, fills the store-run list, and counts the restock into inventory.

📸 receipt.jpgGV WHL MLK 1GAL → Whole milk✓ 14 items counted

Shout-outs that pay real points.

Public recognition in team chat that carries actual reward points from your budget — praise your crew can spend in the perks catalog, not just scroll past.

🎉 Shout-out to Cedric+25 ptsCovered the line solo through Friday rush.

A voice AI that answers your phone.

Hours, menu questions, callbacks — answered 24/7 by an agent grounded in your actual data, so the host stand stays focused on the guests in the room.

📞 “Are you open Monday?”“Yes — 11 to 10. Want me to text you the menu?”

Vendor links that need no login.

Text a contractor their work order — what broke, which unit, and a button to mark it done. No account, no app to install, no phone tag. You see when they opened it.

🔧 Walk-in compressor downSMS → /wo/x7k2…Vendor viewed · 2m ago

One platform. Every part of the operation.

Built to work together — because your host, your chef, and your accountant all answer to the same restaurant.

People, Scheduling & Rewards

Build the schedule once. Let the team run it.

Weekly scheduling with conflict detection and live labor-cost projection. Time clock on any phone, or a shared-tablet PIN kiosk at the pass. Hire, onboard, train, and review in one pipeline — then keep people motivated: staff earn points and cash for the work they do, managers give spot bonuses within budget, and a KPI program drives your GMs.

  • Drag-friendly weekly grid + copy-last-week
  • BOH · FOH schedule lens + a My schedule for everyone
  • Clock in / break / out + kiosk PIN mode
  • Shift swaps + time-off requests
  • Hiring inbox — applicants from every board
  • Onboarding + training with quizzes & sign-off
  • Staff rewards — points, cash & a perks catalog
  • Spot bonuses + manager KPI bonus program
Team Chat & Shout-outs

The group chat your crew actually uses — inside the same app as the schedule.

Channels for the whole team, private groups per house, DMs, and department help desks where the AI Coach answers first. It feels like a modern messenger — bubbles, reactions, replies, photos, pinned announcements, seen-by receipts, online dots, live typing — with a twist nobody else has: public shout-outs that award real reward points from your budget.

  • Channels, groups & DMs with @mentions
  • Shout-outs that pay real reward points
  • Pinned announcements + seen-by receipts
  • Live: online dots, typing, instant delivery
  • Department help desks — the Coach answers first
  • Owner controls: pin, delete, moderate
Operations

Stock, recipes, SOPs, and the daily 200 small things.

Inventory with par levels, waste logging, vendors, and purchase orders — with BOH and FOH each seeing their own stock. Recipes linked to inventory so food-cost % updates itself as prices move. Store runs with an assigned buyer who can scan the receipt instead of typing it in, SOPs with acknowledgments, daily checklists, and photo-proof tasks.

  • Inventory, vendors, POs & receiving — house-aware
  • AI receipt scanning — snap it, it's counted
  • Store runs: categories + an assigned buyer
  • Recipes with live food-cost %
  • SOPs with acknowledgments + versions
  • Opening / closing checklists
  • Photo-proof tasks — see it done, not just checked
  • Daily logs + incident tracking
Compliance & Records

Walk into a health inspection with nothing to hide.

Every plan — including Essentials — gets the daily logs an inspector checks first: temperature, sanitation, and hygiene, with corrective actions forced on out-of-range readings, and a CSV report you can hand over. Operations unlocks the full compliance suite — HACCP cooling timers that auto-flag a missed 135→70→41 window, employee health acknowledgments (Form 1-B), food handler / manager cert expiry tracking, the polished printable PDF inspector packet, plus logbooks for the recurring stuff (hood cleaning, fryer oil, fire marshal, grease trap) and equipment maintenance schedules that never lose a date.

  • Temp, sanitation & hygiene logs + corrective actions
  • HACCP cooling timers (135 → 70 → 41)
  • Employee health (Form 1-B) + illness tracking
  • Food handler & manager cert expiry alerts
  • Inspector report — CSV + printable PDF
  • Logbooks: hood, fryer oil, fire marshal
  • Equipment maintenance + PM schedules
  • Vendor work-order links — no login, texted to them
Front of House

Run the floor, not just the back office.

Take reservations, seat the room, and keep service tight. Track complaints to resolution before a rough night becomes a 1-star review, and keep the wine and cocktail list current so servers always know what's pouring — with guest history right at the host stand.

  • Reservations with status tracking
  • Floor plan: tables, sections & capacity
  • Complaint tracking → recovery + comp
  • Beverage list: wine, cocktails, 86s
  • Guest book: VIPs, allergens, preferences
  • Hospitality notes that follow the guest
Money & Analytics

Know your labor % before service, not after close.

Labor-cost dashboard runs projected vs actual in real time — with daily revenue auto-synced from your POS, per location. When the period closes, the payroll register turns those same clocked hours into gross pay per person — regular, overtime, salary, and rewards — ready to export to Gusto, ADP, or whoever cuts the checks. Track the cash box and employee advances with signatures, keep bills, insurance, taxes, and compliance deadlines in one place, and roll up attendance, completion, and food-cost trends so nothing slips.

  • Live labor % against revenue
  • Payroll register — hours to gross pay, export-ready
  • Petty cash — disbursements with signatures
  • Custom ledgers — cash advances, tip pools
  • Trends: attendance, completion, waste
  • Bills with one-tap vendor payment links
  • CSV + PDF exports of every report
  • POS sync — Toast, Square & Clover, per location
Customers & Marketing

Your marketing team, built in. No agency required.

Replaces GoHighLevel + Birdeye + a social-scheduling tool + a review-management dashboard. Everything talks to each other because it's one database: the customer you emailed on Monday is the same one who left the review you're responding to on Thursday.

  • Customer CRM with tags & visit history
  • Social scheduler for FB, IG & Google Business
  • Reputation: reviews + AI-drafted responses
  • Email + SMS campaigns (Resend & Twilio)
  • Loyalty punch-card tracking
  • Meta + Google Ads read-only dashboard
AI that actually knows your restaurant

One AI brain, four jobs.

A Claude-powered Coach answers natural-language questions against your actual data ("what's my labor % this week?"). A voice AI answers your phone 24/7 — hours, menu, callbacks. A receipt reader turns a photo of any store receipt into counted inventory. And review replies, social captions, and call summaries come drafted by the same stack.

  • AI Coach — restaurant-grounded Q&A
  • Voice AI answers inbound calls (Vapi)
  • Receipt reader — photo in, inventory counted
  • AI-drafted review replies + social captions
  • Call summaries + sentiment + follow-up flags
  • Low-stock + labor anomaly alerts
  • Built on Claude — state of the art
Multi-location & Governance

One brand. Many locations. Clean permissions.

Locations, departments, and a real reports-to hierarchy. Each manager sees only what they own. Owners see everything. Custom roles, RLS-enforced tenant isolation, and a platform-admin surface for operators running multiple brands.

  • Unlimited locations on the top plans
  • Org chart + reporting line, house & location lenses
  • Departments gate module access
  • Custom roles on top of RBAC tiers
  • Owner's team-activity feed + who's online
  • Row-level security per organization
  • Food trucks, ghost kitchens & commissaries

What's in each plan.

Everything we've shipped, laid out flat.

FeatureEssentialsOperations
Popular
Multi-Unit
People & Scheduling
Scheduling + conflicts
Team chat — channels, groups & DMs
Shout-outs with reward points
Time clock + kiosk
Time-off + shift swaps
Onboarding + training
Performance reviews
Staff rewards (points, cash & perks)
Manager bonus program (KPI scorecards)
Operations
Tasks + checklists (with photo proof)
Inventory + recipes
AI receipt scanning
SOPs + daily logs
Purchase orders
Store runs & request forms (assigned buyer)
Compliance & Records
Daily food-safety logs + CSV report
HACCP cooling logs (auto pass/fail)
Employee health + cert tracking
Logbooks (hood, fryer, fire marshal)
Equipment maintenance + PM
Vendor work-order links (no login)
Inspector PDF report
Money & Analytics
Labor cost dashboard
Payroll register (hours → gross pay)
Petty cash + custom ledgers
Performance analytics
Bills with one-tap payment links
CSV/PDF exports
Customers & Marketing
CRM + campaigns + loyalty
Reputation (reviews)
Social scheduler
Voice AI agent
Ads dashboard
Platform
AI Coach (Claude)
Installable mobile app (PWA)
Multi-location
Hierarchy + departments
Team activity & presence (owner view)
API access

Questions, answered.

Do I have to leave my POS?

No. RestaurantFlow sits alongside Toast, Square, or Clover and syncs your revenue nightly. No POS? A one-number daily entry works fine.

How long is the free trial, and do I need a credit card?

14 days, no card required. You can invite your full team and explore every module. We'll send a heads-up before the trial ends — if you don't pick a plan, the account switches to read-only instead of getting deleted. One exception in your favor: sign up through our inspection page and the trial runs up to 90 days — free until your next health inspection.

Will this help with health inspections?

Yes — and the basics are on every plan, including Essentials. Log fridge/freezer/holding temps, sanitizer levels, and handwashing with corrective-action notes forced on every out-of-range reading, and hand the inspector a date-ranged CSV. Operations adds the full compliance suite: HACCP cooling timers with auto pass/fail, employee health acknowledgments (Form 1-B), food handler / manager cert expiry tracking, the polished PDF inspector packet, and logbooks for the recurring stuff (hood cleaning, fryer oil, fire marshal, grease trap) plus equipment maintenance schedules.

Does it include team chat?

Yes — on every plan, including Essentials. Channels for the whole team, private groups (per house or however you like), DMs, @mentions, reactions, replies, and photo attachments. Announcements can be pinned to the top of a room and show who's seen them; the room shows who's online and who's typing. On Operations and up, shout-outs in chat can carry real reward points from your budget — public praise your crew can actually spend.

What's this about scanning receipts?

On a phone or tablet, whoever does the store run photographs the receipt and the AI reads it — it expands abbreviated line items ("GV WHL MLK 1GAL" becomes "Whole milk"), matches them to your own inventory items, fills in the store-run list with quantities and prices, and can add the restock straight onto your inventory count sheet. Everything stays editable before you submit, and the photo is read once and never stored.

Can I use it for a food truck or ghost kitchen?

Yes. Locations are a first-class concept — restaurant, food truck, ghost kitchen, commissary, catering. You can have any mix under one org and switch between them from the topbar.

Do you integrate with my POS?

Toast, Square, and Clover connect today — they auto-sync each day's revenue overnight, so your labor-cost % is right without anyone typing it in. No POS yet? Daily revenue is a one-number manual entry per shift until you wire one up.

What about the Voice AI — do I need Vapi or Twilio?

The voice agent uses Vapi.ai for telephony + speech and Claude for the conversation. You bring a Vapi account and a phone number; we handle the tools, transcripts, and summaries. Email + SMS campaigns use Resend and Twilio (bring your own keys).

Is my data safe? Multi-tenant?

Every table is scoped to an organization and enforced at the database level via Postgres row-level security. Platform admins never see tenant data without explicit action (audit-logged). SOC 2 is on the roadmap.

Can team members clock in on a shared tablet?

Yes. Kiosk mode is a chrome-free screen with a member picker + 4–6 digit PIN pad. Any active member with a PIN can clock in, take a break, or clock out without signing in on the device.

Does it work on mobile?

Yes — it's built phone-first. Install it to your home screen on iOS or Android and it behaves like a native app: a bottom tab bar (Dashboard, Schedule, Coach, Time Clock, Chat), camera flows for receipts and photo proof, and no browser chrome. The whole manager + team surface works one-handed.

What if I outgrow my plan?

Upgrade anywhere, anytime — Stripe prorates automatically. Multi-Unit adds hierarchy and departments, purchase orders plus store runs and buy lists, reputation, social scheduling and ads dashboards, the manager KPI bonus program, and API access. Bigger than that? Enterprise is a conversation: sales@restaurantflow.app.

Ready to stop running five tools?

14-day trial. No credit card. You'll have your team, schedule, and first SOPs loaded by the end of lunch.